HYBRIDHQ HELP

Get back to training.

Choose what you need help with.

My workout has not saved

In the plan builder, finish the workout edit first, then select Save training changes. Adding a workout to a draft does not save the whole plan.
During a session, use Save progress. When you have finished, use Save completed session.
If a save fails, keep the screen open, reconnect and retry. Avoid refreshing or signing out while you have unsaved changes.

My phone looks different from desktop

Use athlete.hybridhq.fit on both devices and sign in to the same account. The public demo and device-only plans are separate from your cloud account.
Open Settings and choose Check app updates. Save any changes before accepting a refresh.
If saved work is still missing, check the selected week and date in Training → Plan.

I cannot sign in or confirm my email

Open the latest confirmation or reset email in the same browser where you requested it. Check spam if it has not arrived.
If the link has expired or does not work, request a fresh email below.
For password recovery, choose the password-reset option on the email-help screen.

How do I build my meal plan?

Set your calorie and macro targets in Nutrition → Plan, using your goals and training as guidance.
Create reusable meals in your meal library, then assign them to days.
Adjust each day’s portions and review the totals against your targets before saving.

Check a payment or cancel membership

Open Membership & billing to review the recorded subscription status. A return from checkout alone does not confirm payment.
Use Manage billing & cancellation when available, then refresh membership status after making a change.
A scheduled cancellation continues until the recorded access-end date. Pilot access does not automatically become a paid subscription.

Garmin, notifications and the installed app

Garmin sync is not connected yet. A personal Garmin login does not enable the integration.
HybridHQ currently runs as a web app that you can add to your home screen. App Store and Google Play releases are not available yet.
Push reminders are not enabled. You can view your upcoming sessions in Training.

Your account and records

Account controls include your cloud data export, email preferences and account deletion.

Tell us the page, what happened and your device/browser. Never send passwords or payment-card details.